nice to meet you!

I'm Lucy - an LA-based product designer with a background in computer science, psychology, and linguistics. I’m currently at Zendesk, where I work on improving the agent experience. 

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When I’m not working, you might find me drawing, dancing, buying new clothes for my dog, planning my next trip across the globe, or (more realistically) binge watching trash TV or crime documentaries.

If you're interested in working with me, have questions about my work, or just want to chat and say hello, feel free to reach out 😊

✉️ lucynliao@gmail.com | 🤝 Linkedin